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Injured Workers' Information

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As an injured worker, it’s important to understand both your benefits and responsibilities when hurt on the job. Begin by familiarizing yourself with the benefits Chesapeake Employers provides, and by utilizing our claim services, you’ll be taking advantage of an integrated system that can supply quality medical care for a quick recovery and return to work.

Important Update on Claim Payments for Injured Workers!

Starting February 10, 2025, Chesapeake Employers Insurance will partner with VPay/Optum Financial for all claim payments. Register for direct deposit for faster, more secure payments. Current direct deposit users must re-enroll in the new electronic payment program.

Please click here for enrollment information (Link to PDF file)

Caring and prompt claim services to help you every step of the way.

Durable medical equipment covered.

Vocational rehabilitation services.

Prompt payment for lost wages.

Prescriptions with no out-of-pocket costs.

Timely payment of medical bills.

What to do after the injury has been reported

After an injury has been reported to Chesapeake Employers, you must remain in contact with both your employer and your claims adjuster and also let the claims adjuster know how you are progressing. You must also make sure to actively participate in recommended treatment plans.

For more information, review our Injured Worker’s Claims FAQs or ask your claims adjuster about receiving our helpful Guide for the Injured Worker brochure.

For additional printed copies of the Guide for the Injured Worker, please call our Customer Service Department at (410) 494-2000 ( 1-800-264-4943 outside Baltimore) or Contact Us.

How to fill prescriptions

Prescriptions necessary for your treatment and recovery will be authorized through our Pharmacy Benefit Manager. Benefits to you include:

No out-of-pocket cost to you
Available 24/7/365
67,000 participating pharmacies across the county, including more than 1,300 in Maryland
Mail order prescriptions and specialty pharmacies available

To get your prescriptions quickly following an injury, print and complete this First Fill Temporary Prescription ID Card. This ID card gives you access to prescriptions at no cost to you following a workplace injury.

If you require refills or additional prescriptions during the time of your claim, Chesapeake Employers will mail or text you a prescription card. Present the card to your pharmacy for your injury-related prescriptions for the duration of your recovery.

NEW Texting Service Now Available for Eligible Injured Workers!

Ask your Chesapeake Employers’ claims adjuster about our new texting service.

Provides faster communication and information
Translation and interpretation in different languages
Ability to quickly send links, documents, out-of-work slips, and forms by text

We can help you locate a participating retail pharmacy.

Find a Pharmacy